Participant Surveys
2023 Satori Soccer Surveys
2023 Indoor and Outdoor Post Season
Participants where asked to rate Saskatchewan Soccer clubs on the following items:
My player enjoyed their overall experience this season
Enjoyment: Strongly Disagree (1) to Strongly Agree (5)
My player improved as a soccer player this season
Improvement: Strongly Disagree (1) to Strongly Agree (5)
How likely is it that you would recommend your child's coach to a friend or colleague?
Coach *NPS: 0 - 10
How likely is it that you would recommend the club to a friend of colleague?
Club *NPS: 0 - 10
Which of the following best describes your child's attitude toward soccer?
Rating 1 - 5: 5 "All in", 4 "Favorite sport but not all in", 3 "One of several favorites", 2 "Soccer is fun", 1 "Ambivalent about soccer"
*NPS: Net Promoter Score, NPS is calculated by subtracting the percentage of customers who answer the NPS question with a 6 or lower (known as ‘detractors’) from the percentage of customers who answer with a 9 or 10 (known as ‘promoters’).
2023 Player Parent and Adult Player Exit Survey
Participants where asked provide details regarding exiting soccer:
*NPS: Net Promoter Score, NPS is calculated by subtracting the percentage of customers who answer the NPS question with a 6 or lower (known as ‘detractors’) from the percentage of customers who answer with a 9 or 10 (known as ‘promoters’).
2023 Member Organization Satisfaction Survey
Satori Soccer also surveyed Member Organizations on their overall satisfaction with Saskatchewan Soccer as a governing body. Respondents were asked to provide a score from 1-5 on their overall impression and understanding of the SSA Strategic Plan, the future opportunities for the game in Saskatchewan, services offered by the organization, interactions with staff and staff relations, and overall satisfaction with the governing body.
